Thank you for visiting purplecostumes.com! We are committed to providing you with an excellent service experience. If you have any questions, suggestions or need assistance, please feel free to contact us. Our customer service team is always ready to provide you with support and answer your questions.
Contact Information:
Phone: +1 4064017387
Our customer service hotline is open Monday through Friday, 9:00 am to 6:00 pm (EST). Please call during business hours and we will assist you as soon as possible.
Email: SELERIACOOK@purplecostumes.com
Please contact us via email and we will usually respond to your message within 24 hours. Please include your order number or detailed questions to help us process your request faster.
Mailing Address:
Address 2900 PENROSE ST
City Saint Louis
State MO
Zip Code 63107
USA
Please send all mailing transactions and return requests to this address. Processing time may vary, please be patient.
FAQ:
Before contacting us, you can visit our FAQ page, which contains detailed answers to common questions about order status, return policy, payment methods, etc. We hope this information can help you solve your problem faster.
Returns and Exchanges:
If you need to return or exchange an item, please visit our Return Policy page for the relevant steps and requirements. Please make sure to include the relevant order information when returning the item so that we can process your request quickly.
Feedback and Suggestions:
We welcome your feedback and suggestions, which will help us continuously improve and enhance the quality of our service. Please submit your opinions via email or online chat, as we value the voice of every customer.
Privacy Policy:
We are committed to protecting your privacy. For more information on how we collect, use, and protect your personal information, please refer to our Privacy Policy page.
Thank you for choosing our service, and we look forward to providing you with a great shopping experience. If you have any questions or need help, please feel free to contact us. We will serve you wholeheartedly!
Contact hours:
Monday to Friday: 9:00 AM – 6:00 PM (EST)
Weekends and holidays: Closed
Thank you for your attention and support to our company!